Teamwork Builders and Blockers Outline

The Employers Edge offers a customized approach to team development which includes 4 modules that can be delivered in ½ day sessions over time, or in a 2 or 3 day program.

Modules and Process:

  • Interview key participants to identify the teams’ challenges and needs.
  • Administer the ProfileXT Assessment to all participants.



Session One:  4 hours

  • Personal Histories Exercise
  • Overview of the builders and blockers to effective teamwork
  • Team Development Assessment
  • Building Trust
  • Why People Have Trouble Trusting
  • Warning Signs
  • The ProfileXT Personality Assessment Review and Team Evaluation



  • Participants “buy in” to the development program understanding what it takes to work effectively as a team.
  • Through a personality and team assessment, team members begin flexing their communication style to the needs of the team.



Session 2:   4 hours

  • What is Effective Communication
  • The Problem with Communication
  • Listening to Others
  • Fostering Open Communication
  • Understanding Team Conflict and Conflict Styles
  • Creating Team Communication Norms
  • Wants and Gives



  • Participants identify and establish a set of norms around how the members will engage one another in communication and conflict.
  • Participants will develop strategies for improving communication and teamwork.



 Session 3:  4 hours

  • The Responsible Team Member
  • The Game of Work – Accountability Model
  • Out of Bound Excuses
  • Steps to the Goal
  • The Team Report Card
  • Accountability Feedback Exercise
  • Owning the Feedback



  • Team members learn to recognize their responsibility for the performance of their team and begin to develop goals for performance improvement. 
  • Team members create a system of accountability and feedback strategies for holding team members accountable for results.



Session 4:  4 hours

  • Getting Results
  • Defining Roles and Responsibilities
  • Job Analysis Review
  • Authority & Decision Making
  • Managing Priorities
  • Identifying High Pay-Off Activities
  • Meeting Management Expectations
  • Commitment Clarification



  • Team members review and discuss roles, responsibilities, and decision making authority.
  • Team members identify “high pay-off” activities and develop targets for measuring performance.
  • Participants learn tips for preparing and conducting effective meetings for improved communication and accountability.
  • Participants learn strategies for clarifying commitment to new decisions and direction.