Leadership and Team Development
Listening with Empathy “Seek First to Understand, Then to Be Understood,” is the fifth success habit from Steven R. Covey’s book The Seven Habits of Highly Effective People. He talks about listening with empathy, not sympathy; listening by getting...
Leadership and Team Development
Communication Challenge – One-upmanship Two people are talking in the break room. First person says “wow the traffic was bad. My drive in today took over an hour”. Second person says “you think that was bad, my drive nearly hit two...
